Can we send a customized email via Filter Subscription

SWAPNIL SRIVASTAV

I need to a send a customized email in every 1 hour for a particular filter

PD Sheehan

If you really need something completely custom, yeah, it's possible but it requires a lot of scriptrunner skills.

You'll need to:

Create a custom job to run every hour
Have your script run the JQL and handle the results
The script will need to construct the email body and dynamically identify recipients if applicable
But here is a sample script to send an email:

import com.atlassian.mail.Email
import com.atlassian.mail.MailException
import com.atlassian.mail.MailFactory
import com.atlassian.mail.queue.SingleMailQueueItem
import com.atlassian.jira.component.ComponentAccessor

def mailServerManager = ComponentAccessor.mailServerManager
def mailServer = mailServerManager.defaultSMTPMailServer
if (mailServer && !MailFactory.settings.sendingDisabled) {
   def email = new Email('recipent@domain.com')
   email.setFrom(mailServer.defaultFrom)
   email.setSubject('your email subject')
   email.setMimeType('text/html')
   email.setBody('your email body')
   try {
      def mailItem = new SingleMailQueueItem(email)
      ComponentAccessor.mailQueue.addItem(mailItem)
      return "Mail sent"
   } catch ( MailException e){
      log.error e.message
      return "Failed to send"
   }
} else {
   return "Message not sent: no outgoing server or sending is disabled"
}