Can we filter the fields we see in JSD?

Question

HI

In JSD create issue form can we have a dropdown  that has option 1 and option 2 in it

When I select option 1 its shows specific fields

When I select option 2 it shows other specific fields

If yes how do we do it?

Thanks

Wendy

Katarzyna · Answer

Hi,

You can achieve it only by using the app Extension for Jira Service Desk. Here you can find documentation about feature which you need Dynamic Forms.

Let us know if you have any questions.

Cheers,

Kate

Nic Brough -Adaptavist- · Answer

There's no way to do that on Cloud.