Can I change the status of the issue linked to another?

Ivo Pereira Tromm

Suppose I have a customer issue and create an internal issue to handle a demand with another team. I link both issues. When the other team resolves that issue, I would like my client issue to also have the status changed to resolved with a solution comment for the client.

Is it possible?

Bibek_ikuTeam_

Hi @Ivo Pereira Tromm ,

 

I do not think it is possible out of the box. manu people have been facing the same issue.

https://jira.atlassian.com/browse/JRACLOUD-13012

 

The only way I can think of is once the status if the linked issues if moved to done, you have to change the parent issue status also. If there are multiple child issues, you can check in the view issue page for the respective workflow status.

-Bibek