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Is there a remote access tool in JSD?

Ivo Pereira Tromm

Is there a remote access tool in JSD or some app that I can use?

Accepted answers

Hello Ivo,

Thank you for reaching out to Atlassian Community!

When using Jira Service Desk, currently, there is no built-in feature that allows remote access.

There is only one add-on that has this functionality and it's free:

Zoho Assist - Remote Support

Hope this helps!

Regards,
Angélica

All comments

Hello Ivo,

Thank you for reaching out to Atlassian Community!

When using Jira Service Desk, currently, there is no built-in feature that allows remote access.

There is only one add-on that has this functionality and it's free:

Zoho Assist - Remote Support

Hope this helps!

Regards,
Angélica

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