Service desk portal- Submitting a request

Monica Yost

Hi ,

I am trying to find a way to create a support request template .

At the moment if a user submits a support request within the portal they only have a summary column 

I would like to be able to create a more detailed support request template and also have different templates for different issues raised.

Is this possible?

Joshua Sneed Contegix

Hi Monica,

Herre are the guides for setting up Requests for Jira Service Desk Server and Jira Service Desk Cloud.

 

Cheers.