Hi there.
Suddenly, the edit ticket page for our Service Desk project turned into an awful, unreadable mess of fields we do not use, and the ones we do, are not there anymore.
The screen looks clogged with controls and even there's some weird functionality to search for missing fields. Why would I use an application that needs a "where's my worklog field" feature?
How can we switch back to the old, simpler view?
As far as we know no one from our staff has permissions to make any changes to the views so we think it must have been some kind of update maybe.
Thanks.
