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Select Unassigned issues and send email automatically

guru_7188bg

Hi,

I would like to get list of all unassigned issues in a project and send list of random selected issues as email to a list of users. Is there any good way to do this automation?
Thanks for your time!

Accepted answers

Jack Brickey

Hi Guru, welcome to the Community. If your goal is to simply notify users of unassigned, consider creating a filter...

project = abc and assignee is EMPTY

setup a subscription to run say daily and send to the group of user.

All comments

Jack Brickey

Hi Guru, welcome to the Community. If your goal is to simply notify users of unassigned, consider creating a filter...

project = abc and assignee is EMPTY

setup a subscription to run say daily and send to the group of user.

guru_7188bg

it helped. Thanks!

Sandeep Sharma_kmelht

Hi Jack, Guru,

Could you help me out with setting a subscription in JIRA? I have the same requirement. I want to automate this process : check unassigned tickets after every 10 minutes and send an email if there are unassigned tickets in the queue.

But i am unsure, from where to automate this process in JIRA.

Jack Brickey

So what you do is create a filter first. To create a filter click on the search bar at the top and then advanced search. Then in that screen you will create a filter that meet your criteria something like this…

project = abc and assignee is empty

Then save that filter giving it a name. Finally click on the details link at the top of the screen in that screen you can set up a subscription. You can set the interval and the recipients of the email for that subscription.