Organization exists in another project

James Garvey

I am setting up a new service desk project. When I added an organization, the site prompted that this organization exists in 1 other project. When I added users to that organization, the site prompted "The organization XXX is used in 1 other project. Customers you add to it can view requests shared with the organization and raise their own requests in those projects."

How do I find the other project that shares this organization?

James Garvey

Heard back from support, you cannot get at this information right now. Best thing to do is check each project individually and delete the erroneous organization(s) from the other service desk projects.  Here's the feature if you want to vote for it.

https://jira.atlassian.com/browse/JSDCLOUD-5683