Space permissions - accidentally deleted groups with access

Question

I have accidentally deleted some older groups in Confluence that provided access to spaces.

On this page (https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)

I can see that we need to:

"If you accidentally deny all admin access to a space so that nobody has access to administer the space any more, you can ask someone with Confluence Administrator global permission to assign space permissions.** In Confluence Cloud this means you'll need to create a support request. "

We are on the standard plan using Confluence Cloud and it seems there is no support with this option.

Is there a way to reset permissions so that I can access these hidden spaces?

thx Ann

John Kneeling · Answer

Hello Alex, I had something similar happen. I'm an org and site administrator, but I don't see the permissions for the space.

Alex Koxaras -Relational- · Answer

Hi @Ann Hollifield

Since you are on the standard plan, of course you have Atlassian' support.

However there is no administrator to solve this problem? You only need a confluence admin to go to that space, space settings and permissions and add the group.