nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

JIRA servicedesk customer portal showing additional page "Raise a request"

Sinshith Sachidanandan

Want to remove this page from the Customer portal, Need to go to request groups directly

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Patricia Francezi_iDev_

Hi @Sinshith Sachidanandan

Welcome to the community!

It seems to me you dont have visible Request Types in your project.

You need to create them in your project configuration / request types.

Then associate them to Issue types.

For complete information on Request Types, please check:

https://support.atlassian.com/jira-service-desk-cloud/docs/categorize-customer-requests-into-request-types/

If you have any question, let me know. And if my answer provided you the information you want to, please accept it.

Sinshith Sachidanandan

Yes I got request types

But under the Raise a request tab.

But I want to go directly to request types instead of "Need to raise a request" tab

Patricia Francezi_iDev_

Question: Is this project Classic or Next-Gen?

Sinshith Sachidanandan

Next-Gen

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