Hi,
I'm looking in the forum but I dont find anything in this version. I have Next-gen-project( no classic) and I can't see transaction on customer side.
What does step less ?
Best regards and thanks in advance
Hi @Christian__Palomera
Welcome to the community!
Service Desk Next Gen projects are recent in the templates, so there are many features that are not available yet.
This is one of them, Transition from Customer.
Atlassian works with suggestions, so I do recommend you suggest this feature.
If mandatory for you, I also suggest to move back to classic project for while.
If you need any other information, please let me know.
Thanks so much for your answer Patricia, I think that user can add it in transactions like classic mode it’s fine.
Best regards
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