Replies to our service desk is very long from images and their signature.
Can this be removed? It is making support tickets very long
Looks like there is an active feature request for this:
https://jira.atlassian.com/browse/JSDCLOUD-5878
but currently its not possible.
On the newest Service Desk versions, there is now functionality that will stop them being created as attachments each time they submit their reply.
Phil
Thanks Philso, I will add my vote to the request
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