Our Tempo sheets encounter issues.
Issue:
Unable to Log Time
Period Configuration not working
Hi there,
I will invite you to open a case at Tempo Customer Support so we can assist you with your issue: https://tempo-io.atlassian.net/servicedesk/customer/portal/6
Best regards,
Chih
Tempo Support
Hi @Tempo Support
We are encountering this type of problem again after restoring our Jira Server from the .xml backup file. Can you help us again on this? Thank you!
Hi,
Can you please create a ticket for this in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6 Can you please attach the JIRA support.zip file as it might help us to investigate this problem? Information on how to create this file can be found on https://confluence.atlassian.com/support/create-a-support-zip-790796819.html
Best regards,Susanne GötzTempo team
Hi Susanne,
This is well noted and I will check on it. Thank you!
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