touch: cannot touch '/opt/atlassian/jira/logs/catalina.out': Permission denied

Question

Our server ran out of disk space. We have corrected this issue and now Jira does not want to start. Bitbucket and Confluence started without any issue and Jira outputs these

[ec2-user@ip-172-31-59-210 ~]$ sudo service jira start

To run JIRA in the foreground, start the server with start-jira.sh -fg
executing using dedicated user: jira

Atlassian JIRA
Version : 7.12.1

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide

Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE: /opt/atlassian/jira
Using CATALINA_HOME: /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME: /opt/atlassian/jira/jre/
Using CLASSPATH: /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/jira/work/catalina.pid
touch: cannot touch '/opt/atlassian/jira/logs/catalina.out': Permission denied
/opt/atlassian/jira/bin/catalina.sh: line 469: /opt/atlassian/jira/logs/catalina.out: Permission denied

Srinivasa Chimata_gxf515 · Answer

Check if Jira got installed as jira2 user. As root, run < cat /etc/passwd |grep jira > If returns jira2, then ensure that you have stopped jira service < service jira stop > Then, run the following command in both /opt/atlassian and /var/atlassian/application-data directories. Now restart jira service and you should be fine now!!

Alexey Kravtsov · Answer

Tushar, I allowed read to everyone.

Tushar Kamble_knjy1t · Answer

HI Alexey,

I stuck with same problem. Can you please let me know what permission did you changed?

~Tushar