Conversion to new editor version

Angelo Nigro

Hi, I am struggling to understand why once I converted a Confluence page into the new editor version it seems like I can not publish the page anymore. It worked for the first few changes I made also changing the layout with the new one but at a certain point when I publish the page it says "unsupported content". I had to restore the version prior to the conversion in order to be again able to see the content.  Is there a way to fix such issues?

 

Many thanks,

Angelo

Diego_88dj6o

Hello @Angelo Nigro !

As I understand, you are facing a behavior in pages migrated from the Legacy Editor (tinyMCE) to the New Editor (Fabric).

The unsupported content message shows up when there is something on the page that keeps Confluence from displaying the content within the page. It can be a problematic macro, an unsupported structure, etc.

I had a similar request here in the community not long ago. You can check it here:

• [Atlassian Community] Unsupported content

There are two workarounds to this situation. You can check both of them in the thread linked above. What I can tell you is that your initial approach is correct, revert to a previous version works to avoid this behavior. Editing the page and removing the specific problematic content also works.

You can check more detailed information on what works and what does not during migration here:

• [Atlassian Support] Convert Pages to the New Editor

 

Let us hear from you!