I am Site admin and I cannot see option to configure SMTP inside Outgoing Mail.
It's a restricted function on Cloud, you can't change it. See https://confluence.atlassian.com/adminjiracloud/restricted-functions-in-jira-cloud-applications-776636921.html
Any alternatives,I want to send notifications for the users outside JIRA. The plan is to send notifications to those people once the status is changed for any issue type.
Just notify, don't need any changes?
So just notify, you configured already
Sorry I did not get you,outside users who doesn't belong to JIRA.For example if I want to notify the change Request status to a multiple users having xxxx@xxx.com how would i configure that inside jira.
"Don't need changes", I did not get this.
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