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How do I set the type of issues for incoming email?

J. Pablo Fernández_788yfk

In Jira Service Desk, how do I set what type of issues get assigned to incoming email? Right now incoming email is getting VPN which is wrong:

Annotation 2020-04-28 112917.png

Accepted answers

You go to project settings > email requests and click on the ellipses in top left. Here is a document explaining further - choose-a-request-type-for-email-requests

All comments

You go to project settings > email requests and click on the ellipses in top left. Here is a document explaining further - choose-a-request-type-for-email-requests

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