After installing Jira Software behind an NGINX proxy server using the Linux bin installer and configuring the Database, Jira has multiple issues:
- Can't access User Groups page (secure/admin/user/ViewGroup.jspa) - Give 500 Server Error. From the logs we have:
2020-04-25 22:33:28,548+0000 http-nio-8080-exec-16 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [java.lang.NullPointerException: name argument cannot be null] with root cause
java.lang.NullPointerException: name argument cannot be null
at org.apache.commons.lang3.Validate.notNull(Validate.java:225)
at com.atlassian.crowd.directory.AbstractInternalDirectory.findGroupByName(AbstractInternalDirectory.java:680)
at com.atlassian.crowd.directory.AbstractInternalDirectory.findGroupByName(AbstractInternalDirectory.java:62)
at com.atlassian.crowd.manager.directory.DirectoryManagerGeneric.findGroupByName(DirectoryManagerGeneric.java:452)
at com.atlassian.crowd.manager.application.ApplicationServiceGeneric.findGroupByName(ApplicationServiceGeneric.java:739)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.getGroup(CrowdServiceImpl.java:135)
at com.atlassian.jira.web.action.admin.user.ViewGroup.execute(ViewGroup.java:55)
... 7 filtered
- Can't Edit user (secure/admin/user/UserBrowser.jspa) - Modal throws error:
java.lang.NullPointerException
at com.atlassian.jira.web.action.user.GenericEditProfile.doDefault(GenericEditProfile.java:28) [classes/:?]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) [?:1.8.0_202]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) [?:1.8.0_202]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) [?:1.8.0_202]
at java.lang.reflect.Method.invoke(Method.java:498) [?:1.8.0_202]
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) [webwork-1.4-atlassian-30.jar:?]
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) [webwork-1.4-atlassian-30.jar:?]
at webwork.action.ActionSupport.execute(ActionSupport.java:157) [webwork-1.4-atlassian-30.jar:?]
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-8.8.1.jar:?]
at webwork.interceptor.De
- Can't create projects. It throws this error even after ensuring that the key name is all uppercase. E.g PROJ
Project keys must start with an uppercase letter, followed by one or more uppercase alphanumeric characters.
