DOES NOT SEND NOTIFICATIONS ON RESOLVED, INCIDENCENOTIFICATIONS ARE SENT ONLY SET AS A GENERIC EVENT.
Hello - @LiquidezCorporativa
Thanks
I was wrong, I require you to send notifications in Problem solved
Then it sounds like you want to Add or Groups to be notified. Just click "Assign" and give the Issue Resolved some input to send notifications upon resolutions.
It is right! that's the requirement. See how it is configured, when creating it notifies, in the comment it notifies, but in solved and closed DOES NOT NOTIFY
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