I created two request types in my next gen service desk. I can see them both when I look at my project settings and I could see both in the portal but now i only see one of them. Could i have changed something unknowingly to prevent it from displaying in the portal? I am the admin.
Go to project settings -> request types and check you have accidently moved one request type to the hidden from portal group.
Where would i check to see if it was hidden from portal group?
Thank you for your response, I think i have figured it out. I appreciate the guidance.
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