Scheduling setup in Jira core or Jira service desk

vcatl2020

 I am looking to setup a scheduling system where customer would be given a choice of time slots to book/ create appointments in Jira. I do not see such a functionality exists or did not find a relevant third party addon from Atlassian Marketplace.

Kind a looking like youcanbook.me portal but within Jira, so that the schedule and ticket creation is all in one portal. Please suggest if you were able to accomplish a similar requirement on your side using Jira otherwise I would still welcome your thoughts or suggestions.

Hernan Halabi - Elite IT Consulting Group

Hello, if I would have to do something like that (and you checked that there is nothing in the market already) I would consider the elements app. You can use it to bring information from an external source, in this case maybe a simple db with the available time slots. Once one is selected have a webhook configured with another service that will read the selected option from the ticket and remove that option from that db, so the next time someone tries to book a time, that option isn't listed.

I hope this helps at least to get you started