I am getting an error when trying to paste an attachment in my tickets. Getting status code 403 and error message below for createWithFiles. Please help me resolve.
{"error":{"code":"JwtAuthoriser:TokenExpiredError","title":"Token verification failed: jwt expired","href":"https://api.media.atlassian.com#UnauthorizedError"}}
Hello @Sarah Nelson ,
It looks like you are most likely running into the following Bug, which impacts the new issue view when pasting both text and an image at the same time:
Can you verify if this is the case, and if so pasting text separate from the image should allow you to bypass the error or if this is a classic project you can get around the error with the noted workaround of disabling the new issue view:
Workaround Disable the new view by going to Profile picture > Personal Settings > Disable the Jira Labs.
Disable the new view by going to Profile picture > Personal Settings > Disable the Jira Labs.
Regards,Earl
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