JIRA service desk Issue number sequence

Question

Hi, I have an existing Service desk project with about 200 tickets created and want to increase the issue number sequence to a higher value. Current vale is SD-350 and I would like to increase this to a 5 digit number. Is this possible and if so how can I achieve this?

Thanks

Jack Brickey · Answer

Yes you can change the project key successfully.

don_padmaperuma · Answer

Thanks Jack. I have one other query. Can I change the Project Key now safely? Will it have any impact on the functionality?

Jack Brickey · Answer

the only way I could think of would be to create issues and then delete. that would be 10000 - 350 = 9650 issue. yikes!