Is there a way for customers to add other customers to the organization that they are a part of? It seems as though that the only way for a user to be added to an organization is for a service desk agent/admin to add customers to a specific org.
I have figured out that by adjusting permissions, a customer creating a ticket can add an outside email to that ticket. However, this does not cause the new email to be added to the customer's organization. There also is not a way for customers to add others to their organization via the UI. Am I just missing something here, or can a customer only be added to an organization via a service desk agent/admin?
