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I can't add another new organization

Juliana Miranda

The button for adding a new organization is not showing up for me anymore and it did. How do you create a new organization now?

Accepted answers

Hazwan Ariffin

Hey @Juliana Miranda

Can you go to https://<yourDomain>.atlassian.net/secure/admin/SDConfiguration.jspa and check if this is set to Yes

Screenshot 2020-04-07 at 10.42.14 AM.png

If yes, Agent can add organization but if no, then you'd need to be a JIRA administrator to be able to add organizations

All comments

Jack Brickey

Is it possible that this is a Next-gen Project? Do you currently have organizations on this project?

Hazwan Ariffin

Hey @Juliana Miranda

Can you go to https://<yourDomain>.atlassian.net/secure/admin/SDConfiguration.jspa and check if this is set to Yes

Screenshot 2020-04-07 at 10.42.14 AM.png

If yes, Agent can add organization but if no, then you'd need to be a JIRA administrator to be able to add organizations

Juliana Miranda

Hi @Hazwan Ariffin thank you. The option was set with no, now i changed and i can add organizations!

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