I'd like to see the ticket details and the queue at the same time. This could even be a hover text. It is time consuming to have to click into a ticket each time you want to see the body of the ticket. I must be missing something and can't be the first one to find this annoyance. Here is a doctored image of what I'd like to do with the queue on the left and the detailed view on the right
Hi @Ben Berry
It is not possible on the legacy Jira Service Desk. I am sure someone on the Next-Gen views can confirm if this is possible.
.Mike
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