Stop "Automation for Jira" to automatically become assignee

Jesper Kjær

I am trying to make some automations for our Jira and I wanted to create one when a sub-task got moved from "To Do" to "In Progress", the parent task would do the same. 

 

The transition automation works perfectly fine, but Jira automatically deletes the current assignee and changes it to "Automation for Jira", no matter what setting I choose. 

 

Am I doing something wrong here? I merely want the current assignee to still be the same assignee after the automation is triggered. 

 

Thanks!

Petter Gonçalves

Hello @Jesper Kjær

Welcome to the Atlassian Community!

Per your description, I understand that you want to configure an automation rule to keep the status of the parent issues synced with their sub-tasks when any related sub-task get transitioned to "In progress", however, keeping the assignee field untouched. Is that correct?

I believe there are two steps in your automation rule that might be misconfigured:

1 - The condition "And: Some sub-tasks match" is not necessary in this case, since the rule will be triggered every time any sub-tasks are transitioned to In progress. That being said, this condition will never fail because of the trigger, so you can remove it and the rule will still work as intended.

2 - I believe the action "And: Assign the issue to" is the one causing the assignee of your issues to be changed to the "Automation for Jira" user. As you can see in your rule details, the Automation for Jira user is the default actor of your automation rules, so that's the user triggering the event. 

In fact, I'm not sure what you are trying to achieve with that action, so:

• If you want your assignee to remain untouched, you can simply remove this action and save your rule
• if you want to copy the assignee from the sub-task to the parent task, you can select "Copy from trigger issue" option and not the "User who triggered the event".

Let us know if this information helps.