How do I subtract or clear time tracking from an issue?

CJ Howard

I have a ticket that we entered time worked in but it needs to be updated or sometimes cleared out entirely. Is there any way in the new Jira views to modify that field?

I have found articles that explain how to do it by switching back to the old view and editing it under activity and then switching back to the new view but that process is "clunky".

I would like to know if anyone has discovered a way to edit/delete time that was logged without needing to go through so many steps. 

Petter Gonçalves

Hello @CJ Howard

Thank you for reaching out.

Actually, it is possible to delete/edit work logs in the new issue view of Jira by simply clicking the activity option > select worklog > Click to delete any entries:

Can you check if you are able to do it? P.S: Ensure you have the relevant worklog permissions under Project settings > Permissions.

If you want to remove work log entries in bulk, you can also use the REST API call, although you will need the worklog ids to configure it:

DELETE /rest/api/3/issue/{issueIdOrKey}/worklog/{id}

Let us know if you have any questions.