New to Service Desk

Question

We just rolled out JIRA service desk to our organization today...I created the project and the form, but assigned someone on my team as the project lead...

Every time he updates the tickets (such as assignee), he gets an email saying I updated it...Anyone else have this issue come up?

Lacey · Answer

@Ashkan Malekly  Change it how?  I've never seen a notification setting that shows a different person made the updates than who actually did them.

Ashkan Malekly_4jfgcl · Answer

Hii @Lacey

Yes, you could change the notification scheme in your project