Has anyone successfully been able to select 'Added Organizations' in the 'To:' field in a Customer Notification? -- I am trying to send notification on new public comment to the members of the associated organization.
According to this article it should be possible: https://support.atlassian.com/jira-service-desk-cloud/docs/edit-the-content-of-your-customer-notifications/
However, this option is not available when creating a Customer Notification. The only place it appears available is in the pre-defined Customer Notification "Organization added - When a request is shared to an organization, your service desk notifies the organization's members so they can opt-in to further updates."
^that's fine and dandy, but a bit misguided; it would seem Jira intentionally restricting 'Added Organizations' from other Customer Notifications...?