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Tickets that are done are being moved to new sprint

Evelien Remmelts

If I close a sprint and start a new sprint.

The tickets that where put in DONE are being shown in the New sprint

There was no parent task or sub task related to these tickets in DONE.

How can I make sure that when I start a new sprint I dont see the DONE tickets from the last sprint?

How can I remove all the tickets that are DONE from last sprint from my current sprint backlog and bord view.

Thanks.

Accepted answers

Jakob KN

Hi Evelin,

Firstly, I would check if there is a resolution being set when issues are being transitioned to Done.
If issues are unresolved they could be included in future sprints.

All comments

Jakob KN

Hi Evelin,

Firstly, I would check if there is a resolution being set when issues are being transitioned to Done.
If issues are unresolved they could be included in future sprints.

Jack Brickey

Correct. Resolution must be set. Also, be sure Done is the right-most column.

Evelien Remmelts

Ok. Where can I find the resolution. I see that after DONE we have a column called: can't be fixed. Maybe that's why. Can I just re-oder columns?

Jakob KN

Usually resolutions are automatically set through a postfunction or on a transition screen on the transition going to the Done status.

You can see whether the issue has a resolution or not, under the status.
If it says "Unresolved" the resolution have not been added.

If you don't depend on different types of resolutions for each closed status, I would recommend adding them through postfunctions. You can add one resolution for Done issues and another for Cant Be Fixed. This allows you to differentiate between how the issues were resolved.

Note that you'll need Jira admin right in your instance to add postfunctions and trasition screens. (project admin right won't be enough).