Looking for a way to populate drop-down "sub-fields" based on drop-down field choices

blippincott

I am looking for a way to populate the choices of a second drop-down field based on the choice of the first drop down field in an incident form. For example:

 

Drop-down 1:

Labeled: Category

Choices:Hardware, Software, Other

 

If "Hardware" is chosen:

Drop-down 2 would populate with:

Choices: PC, Laptop, Monitor, Printer (etc.)

 

If "Software" is chosen:

Drop-down 2 would populate with:

Choices: Windows, Office, (etc.)

 

If "Other" is chosen the user is given a text box to type something in.

 

Andrew Januszak

Except for the Other text box functionality you should be able to do this out of the box w/ the  Select List (cascading) field. 

The add-on, Extension for Jira Service Desk has options to dynamically hide/display fields based on other field choices.