Paste Screenshot into Attachment section using Internet Explorer

RamR_hw5rqq

I have not been able to paste screen shot into the attachment section of the ticket creation screen in customer portal using Internet Explorer (11.657.18362.0) or Microsoft Edge (Microsoft Edge 44.18362.449.0)

But it works with Chrome just fine, what is wrong? What do i have to do to 

mikein edwein

I have also faced same issue. Did you get the solution now?