Order of projects cards in HelpCenter

Guillaume_i2nxr0

Hi,

 

The order of the projets cards on our HelpCenter was the order of projects creation:

project 1 / project 2 / project 3

Yesterday during the night, the order became:

project 2/ project 3 / project 1

 

The URL of every project is the same than before - title, descriptions, etc.. all unchanged.

 

I know that we don't have the possibility to choose the project order, because it's the order of creation: any idea why it changed anyway?..

 

Thanks

 

 

 

Angélica Luz

Hello Guillaume,

Thank you for reaching out to Atlassian Community!

The order of the projects in the customer portal is by popularity and the sorting is cached. The cache timeout is 1 day, that's why the order may change from one day to another.

There is a feature request regarding the project's order in the portal:

• Ability to sort portal ordering

Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica