java.lang.NoClassDefFoundError: com/atlassian/jira/ComponentManager
Hello @Sandra Bar
Thank you for reaching out.
The error you are facing usually happens when you have a third-party plugin in your Jira installation that is not compatible with the newly upgraded Jira version.
That being said, I recommend you to try the steps in this documentation:
Stop JIRA Go to your the <a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins directory Rename the <a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins directory to <a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins2 Restart JIRA - This will re-create the the <a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins directory but JIRA will start without any plugins If the issue is no longer reproducible, Reinstall the add-on with the latest version through the Administration > Add-ons > Find new add-ons page. You may later delete the $JIRA-Home/plugins/installed-plugins2 directory which is no longer in use.
<a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins
<a href="https://confluence.atlassian.com/jira/jira-home-directory-189891162.html" data-macro-name="sp-plaintextbody-link" data-hasbody="true" target="_blank" rel="nofollow noopener noreferrer">$JIRA-Home</a>/plugins/installed-plugins2
If the steps above didn't work, can you please provide us with the full stack trace of the error?
Let us know if you have any questions.
Thank you , but we cannot work without plugins
How i cam restore customization done at plugins ?
Thank you
Referer URL: http://10.9.8.250:9111/secure/Dashboard.jspa
https://community.atlassian.com/t5/Jira-Core-questions/Unable-to-startup-Jira-after-8-0-Upgrade-ComponentManager/qaq-p/1017935
Found the solution :
To remove:"We were able to resolve this issue by removing "intenso-jira-tools-1.5.2.jar" from the "plugins" directory"
Thank you worked for me too
Thank you , it worked for me too
It looks like you're new here. Sign in or register to get started.
