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JSD-62 Documentation

Robert Sutherla

It appears the process of separating the Customer Portal from JIRA permeissions has been done (i.e access portal but do not allow JIRA access), but I can't find a description on the procedure anywhere in the documentation. Could you provide a link to the appropriate documentation?

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Mirek

Hi Robert,

I think you are talking about this issue right?

https://jira.atlassian.com/browse/JSD-62

In that case the documentation how to manage permissions is here:

https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+JIRA+Service+Desk+Users

I hope that will help

Best Regards,

Mirek

Robert Sutherla

I did that. User is group 'user', not 'jira-user'. Check mark on 'Customer Portal', 'x' on JIRA. User can still get into JIRA dashboard with 'Activity Stream' showing all activity and can browse all projects. Not good. Also, how do I partition various customers so they cannot log into unautorized portals.

Mirek

Are you using 1.2 version of Service Desk plugin?

Robert Sutherla

I am using JIRA OnDemand. I assume its the latest version.

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