Restrict users to adding the Label values in the field

Prasad Andrews

Hi Team,

I have created the custom field with the "Label field type" I have added 200 project related labels in that field.

Users have to select only the list of 200 fields values in the field. 

Actually the label field works like they allow users to add whatever they need. But I want to restrict this, users shouldn't add the new labels in the custom field.

 Could you please let me know how to achieve this.

Note: I am not ready to use the Multi-Select list field type as the field values are 200. 

Regards,

Andrews

 

Petter Gonçalves

Hello @Prasad Andrews

Thank you for reaching out.

Unfortunately, it is not possible to restrict users to add new labels. In fact, the ability to create any new values by anyone is the characteristic that differentiates labels from other field types.

That being said, we completely understand the value it would have in some cases, so we created the following feature request to allow the restriction of users to create labels:

- Restrict the creation of labels 

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

As a workaround, you can use JIRA REST API to properly collect the 200 existing label values you have now and properly create a Multi-select list field with those same values with a single script. If you are familiar with JSON scripts, you can use the following REST API calls:

- GET /rest/api/2/label - To get the labels.

- POST /rest/api/2/field - To create the custom field.

Let us know if you have any questions.