How to change the "From" name on Notifications sent from Jira Servise Desk to the Client
What do you want to change it to? There is an article (below) about verifying your domain so you can use it rather than the default Atlassian.net. If you want something different consider an addon like Email This Issue (JETI).
configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain
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