SLA Report ALL JSD projects

Question

Hi,

Is it possible to produce a report including ALL JSD projects, that shows if SLA Time to first response was met or not?

Regards

Catrine

Catrine Lundström · Answer

Thanks for your answers. But I really would have hoped for a tip that doesn't require an AddOn or script coding. No-one?

Navarambh Software - Gmail · Answer

Hi,

This is possible with our app: AIO Reports and Timesheets for Jira

https://marketplace.atlassian.com/apps/1212942/aio-reports-and-timesheets-for-jira?hosting=cloud&tab=overview

Documentation link:

https://aioreports.atlassian.net/wiki/spaces/ART/overview

A sample screenshots is included below. There are several other ways available with the app to build this report, including graphical charts.

For any questions or issues, please email us at support@aioreports.com

Regards

AIO Support

Evan Golden {VisualScript} · Answer

Hello Catrine,

We have built this with VisualScript for Jira.  We are able to create a gauge report for all projects that report on that specific SLA.  You can even do an overall gauge to measure health of all service desks, and then click an expanded view to see the health of each individually.

Best

Evan

FYI - I am the Lead Solutions Engineer of VisualScript