ReLicense after reinstallation

Question

Dear Sirs/Madams,

after a reinstallation of Jira Software on the same host we would like to relicense SEN-15036672 on that machine using a different  Server ID.

How to deal with that?

Kind regards
Michael Meister

JP _AC Bielefeld Leader_ · Answer

Sorry, I'm just an Atlassian customer doing some support here in the Atlassian Community. I cannot support on licensing issues.

Best regards

JP

Michael_Meister · Answer

Hi,

that is what I did. Shall a type in the whole information again.
We are currently trying to evaluate Jira to merge over a tracker system.

Kind regards
MM

JP _AC Bielefeld Leader_ · Answer

Hi,

you should open an official support call with Atlassian assuming your license user count is greater than 10.

https://support.atlassian.com/contact/

Best

JP