Is there a way to assign multiple categories to the same project?
For example, OS vs. Hardware categories for an IT service desk.
Hi @Ben_Weiner
What do you mean by Categories? Is this a custom field in Jira Service Desk? Maybe if you can provide a screenshot that would better describe the question.
Or are you talking about the knowledge base categories (if this then yes, you can create multiple categories and assign posts to them).
-Mike
Nope. Only one project category per project.
I don't know why Confluence allows you to have multiple space categories, but Jira doesn't allow multiple project categories.
But you can go and vote for this issue here: JRASERVER-4578.
It's been out there since 2004, but who knows?
There is also this interesting related issue out there as well that you can vote for: JRASERVER-5721. It's only been out there since 2005. :P
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