nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can customers access a Service Desk Knowledge base with creating an account or logging in?

Cosmos Admin

We need a KB solution where customers can browse the articles without having to create an account. Is this possible with JIRA Service Desk?

Accepted answers

Bhushan Nagaraj_ae5psb

Hi Paul,

This should answer your question.

https://confluence.atlassian.com/pages/viewpage.action?pageId=432801251

All comments

Bhushan Nagaraj_ae5psb

Hi Paul,

This should answer your question.

https://confluence.atlassian.com/pages/viewpage.action?pageId=432801251

Cosmos Admin

Thank you. That's what I was looking for, but not the answer I was hoping for :-( I completely agree with all the comments on that page. JIRA Service desk trial over, 10 minutes after it started! We'll keep using JIRA and Confluence though.

Bhushan Nagaraj_ae5psb

Hi Paul,

Please mark the answer "answered" if it helped resolve your query

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