I have created a project with service request, incident, problem and change ticket types.
These have been modified and some ticket types made available from the portal (Service Requests and incidents).
If I create a ticket from the customer portal it is created correctly for example a Service request.
When I create a ticket from the Project view using "+" only an incident ticket format will be displayed regardless of the ticket type selected. If you change the ticket type it reloads the incident format.
If I just update the title and close the ticket then when re-opened from the queue it opens as the correct ticket type.
Any ideas why this appears to be stuck on the incident format on the project view?
