How do I reference a project with spaces and special characters in the JQL of an escalation service?

Andy Hurley_geieth

I have a project called "Scheduling & Listing" and have a query that runs just fine in JIRA but when I try to use that same query in an escalation service I get the message:

Error in the JQL Query: The quoted string 'Scheduling ' has not been completed. (line 1, character 11)

Presumably I need to escape the ampersand in some way but I have tried all the methods I know of without success. 

If I leave the project selection out of the JQL then the escalation runs ok but I need to restrict this service to just one project.

Any clues?

Payne

Try using its ID rather than its name (e.g. project = 10800). One way to find that value: go into the project's settings (cog icon in the lower left) and then hover over the Details link in the left sidebar.