Why does the customer portal show me the date fields with 6 hrs more, and because it doesn't allow m

Question

¿Porque el portal de cliente, me muestra los campos de fecha con 6 hrs de mas, y porque no me permite editar lo pone en intervalos cerrados?

Why does the customer portal show me the date fields with 6 hrs more, and because it doesn't allow me to edit it, it puts it in closed intervals?

Mike Bowen · Answer

Hi @AMEDRANO

Yes why not, my email address is mrjackblackbeard@gmail.com.

Kind regards,

Mike

AMEDRANO · Answer

@Mike Bowen

Negative, in any browser even in incognito, the date is now higher.

As I said, this is only in the customer portal, the form inside the ticket looks different.

If you need to enter the project to see it, it could give you access.

regards

Mike Bowen · Answer

Hi @AMEDRANO

* Try clearing your cache and cookies etc on your browser.
* Log out and log back in. 
* Try an alternative browser.

It does work. I just set up a date / time custom field and added it to a screen. Without touching the field, just clicking into it to bring up the calendar I can see the time matches my time. (although it is in 12 hour time versus my 24 hour clock, but that is right).

-Mike