We have a jira service desk form set up for the creation of new employees. In the form, our HR department is supposed to be able to assign who the manager is of the new employee by searching the manager's name in the box and clicking it from a dropdown menu. This function works for our admins, but not for our HR employees.
Any suggestions.
I have attached a screenshot of what it looks like for IT, and a screenshot of what it looks like for normal employees.

^^^^IT Employees

^^^^Normal employees