"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown."

Luca Stanger

Hi,

 

i've created an application to duplicate projects. Unfortunately I am not able to create Issues since i've swapped from our test environment to our productive one. It worked fine while using the test system. Our IT ensured me there's no difference in Jira version between these two systems.

 

I am creating my JSON as following:

tIssue := '{
"fields": {
"project":
{
"id": "|projectID|"
},
"summary": "|issue_.fields.summary|",
"description": "|issue_.fields.description|",
"issuetype": {
"name": "|issue_.fields.issuetype.name|"
},
"priority": {
"name": "|issue_.fields.priority.name|"
},
"labels": [|tLabels|]
}
}';

 

The error i am generating from the REST-API is shown below:

{"errorMessages":[],"errors":{"summary":"Field 'summary' cannot be set. It is not on the appropriate screen, or unknown.","description":"Field 'description' cannot be set. It is not on the appropriate screen, or unknown.","priority":"Field 'priority' cannot be set. It is not on the appropriate screen, or unknown.","labels":"Field 'labels' cannot be set. It is not on the appropriate screen, or unknown."}}

 

How to fix this?

 

I would be very thankful for a reply!

Daniel Ebers

Hi Luca,

did you check for permissions? I came across a few cases where the user (=the user which you are accessing the API with) is missing a membership in the appropriate role or group.

From what I observed in all cases (even it is not a specific permission problem here) that the non-production environment and the production environment differs in one or more little aspects - a thorough comparison of borh systems should help sorting the current issues out.

Cheers,
Daniel