Is there a way to add a field to the requests list in the help center?

Sebastian Probst Eide

In the customer center a customer can list all their requests. An example are the listing below showing some sample requests created by me:

We have a custom field in our next gen service desk. It contains information about in which release a certain feature will be available. 

Is it possible to make this custom field accessible in this table?

I can make it visible in the request itself (if I also allow the customer to edit it – which defeats the purpose), but not in the overview listing.

Thanks for reading and for your help!

Jack Brickey

this is not currently possible. while you can display them in the detail issue view you cannot configure the table/list.