How to update the "Priority" field based another single choice custom field Value in jira.

jira_admin_cu

Hi Team,

  I did not find the solution in our community and tried with behaviors also. We have field "Escalation?". If we change the "Escalation?" to Yes, the priority should change to Critical (after ticket creation).  I tried below code behaviors, but still not updating when we changed Escalation is yes. Could you please help me on this.

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def escalationfield = getFieldByName("Escalation?")
def prio = getFieldByName("Priority")

if (escalationfield.getValue() == "Yes")
{
prio.setFormValue("Critical")
}

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Leo_e8op2r

Hi @jira_admin_cu,

Below is the script for behaviour, I tested in project too

Note: you should use "Escalation"  field as source field & mapped to it

if (getFieldById(getFieldChanged()).getValue() == "Yes") {
     getFieldById("priority").setFormValue("Critical")
}

And below script used for the same but in Script Listener

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueInputParametersImpl
import com.atlassian.jira.issue.Issue

def issue = event.issue as Issue
def constantsManager = ComponentAccessor.getConstantsManager()
def user = ComponentAccessor.getJiraAuthenticationContext().getUser()
def issueService = ComponentAccessor.getIssueService()
def issueInputParameters = new IssueInputParametersImpl()

def cfField = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Custom Field Name")
def value = issue.getCustomFieldValue(cfField) 
if(value == "Value 1"){
     issueInputParameters.setPriorityId(constantsManager.getPriorityObjects().findByName("P1").id)
}else if(value == "Value 2"){
     issueInputParameters.setPriorityId(constantsManager.getPriorityObjects().findByName("P2").id)
}else{
     issueInputParameters.setPriorityId(constantsManager.getPriorityObjects().findByName("P3").id)
}

def validationResult = issueService.validateUpdate(user, issue.id, issueInputParameters)

if (validationResult.isValid()) {
     issueService.update(user, validationResult)
} else {
     log.warn validationResult.errorCollection.errors
}

 

Hope it gives you  some idea

 

BR,
Leo