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Outbound emails Jira Service Desk

Are you able to customize the emails that are sent out to customers once you have received their request?

Accepted answers

Seon Shakespeare

Hey @[deleted]

Welcome to the community!

Here's a link to a detailed article on how to customise your Jira Service Desk customer notifications:

Create and edit the content of your customer notifications

Hope this helps!

All comments

Seon Shakespeare

Hey @[deleted]

Welcome to the community!

Here's a link to a detailed article on how to customise your Jira Service Desk customer notifications:

Create and edit the content of your customer notifications

Hope this helps!

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